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BETTER BUSINESS




      Showing off:




      Open days







      Open days in the print sector are on the rise with
      more firms holding them – and with greater fre-
      quency too, by Adam Bernstein


      B                           longer being limited to just direct

                                    It’s this versatility, along with no
                ut given that holding
                such days can be costly
                                  mail and commercial print, that is
                – both in terms of man-
                                  helping Eight Group diversify into
                agement and staff time
                as well as expense, why  new markets, which Hill says “is
                are events run? What is  really exciting”.
      it that print businesses seek to get   As to what he wanted to achieve
      out of them?                from the event –more business or
        Adam Bernstein spoke to some   greater awareness of the firm’s
      organisations in the sector to find   broader capabilities – Hill said it
      out.                        was all about profiling Eight Group’s
                                  “growing portfolio of products and
      Eight Group                 services”.
        Managing director Lance Hill   He says: “Not only does the new
      begins the conversation with a refer-  press enable us to diversify, but with
      ence to Eight Group’s first event,   the new mezzanine we have also
      which was held in June. The firm, an  extended our workspace by 300sqm,
      independent printer and marketing   which has expanded our capacity in
      services company, hosted the event   terms of hand fulfilment and print-  selves,” he says. “We can talk about what we do until we are blue in the
      to showcase its recent acquisition, a   on-demand work.”  face, but seeing is believing, so having prospects and customers on site
      Konica Minolta KM-1e press that he   That said, Hill points out an obvi-  makes a really big difference.”
      described as “the only one of its kind   ous reality: as he put it, “it’s easy to   As to numbers and attendance, Eight Group split the day into two ses-
      in the UK, and the largest invest-  become pigeon-holed”.  sions, with around 10 guests at each – “both from new prospects and
      ment in the company’s history”.  He acknowledges that the firm’s   existing customers who have either not been before, or not for some
        But for Hill, the event was not so   primary market remains direct and   time”.
      much about the press itself as about   critical mail, as well as short-run   Ultimately, for Hill, the open day was about “showcasing our invest-
      its capabilities and “the art of the   commercial print-on-demand, but   ment and what it can do. It was also a good opportunity for clients to net-
      possible for existing and new cus-  he wants to publicise that “we can   work, share knowledge, challenges and learnings from their own market
      tomers”. He explains: “We had   offer so much more to our existing   sectors.”
      never done anything like this before   client base”. He was also aware that   Reflecting on the practicalities of organising the event, Hill says
      and, with the investment, it seemed   “many new prospects may know of   Konica Minolta brought valuable expertise via a dedicated team that sup-
      like a good time to do something.”  us but might never have considered   ports events such as Eight Group’s. “That was a big help as we had not
        While Hill doesn’t want to bang   us for anything other than the   done anything like this before,” he says. His main advice for others plan-
      on about the press, he does say that   above”.            ning similar events is to think carefully about numbers and space, which
      it “is quite unique in its ability to be   In terms of measuring success   also tie in with health and safety considerations. “Organising events is
      able to print on so many substrates   and outcomes – whether instant   quite a skill and not something you can just put on without some careful
      and with true offset quality. It really   business or a slower-burn promo-  planning,” he advises.
      is a Swiss Army knife in that we can   tional effect – Hill says the event
      print on anything between 60gm up   delivered a mixture of both. “We   Route 1 Print
      to 600-micron board, and every-  have a strong pipeline of new pros-  Macauley Hardeman, head of marketing at trade printer Route 1 Print,
      thing in-between, but not only on   pects we’re talking to who might use   says his company is not new to open days as the first one it held was in
      paper, it will print on plastics, poly-  this sort of event to ‘kick the tyres’   2020 – “just before the Covid-19 pandemic hit”.
      propylene, canvas and much more”.  and come and see us for them-  He comments that “at the time, we were proud to be the first company


      24 PrintWeek MENA November 2025                                                             www.printweekmena.com
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