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BETTER BUSINESS




                                                              inspired” whether that’s “to expand   states: “Cultivate a passion for the
                                                              their product offering or to work   printing industry among young
                                                              more closely with us”. The open   minds through engaging events held
                                                              days are now regular fixture in the   in schools and universities.”
                                                              Route 1 calendar and are run   The idea is very simple and it was
                                                              monthly to give “plenty of opportu-  borne out of the recognition of the
                                                              nities for clients to attend”.  fact that without new – young –
                                                               With such regularity the open   blood coming into print, the sector
                                                              days are, of course, a numbers game.   will struggle to maintain its momen-
                                                              As a result, Hardeman says that the   tum, particularly in the age of digital
                                                              firm usually aims for between 30   disruption.
                                                              and 50 attendees per event.  Stead says that open days were on
                                                               He notes: “That’s a great number   the cards from almost the very
                                                              for the space we use, but it means   beginning of YPIP’s journey. He
                                                              we have enough headsets available   comments that “the idea of ‘opening
                                                              to ensure everyone can hear clearly   doors’ to young people seemed a
                                                              during the tour. It also allows us to   natural next step in our activities.
                                                              safely guide visitors through our   Linking to International Print Day
                                                              live, working factory without dis-  just made sense because it gave us a
                                                              rupting production.”       reason to encourage printers to ‘do
                                                               But to secure the number of   something’”.
                                                              attendees doesn’t seem to take a   It helped the decision with the
                                                              huge effort. Says Hardeman: “We   realisation that, as Stead notes,
                                                              send out an open invite to our client   “there is much talk of an ageing
                                                              base, and sometimes the response is   workforce in print, with no-one tak-
                                                              so strong that we have to operate on   ing real action. Getting people on
                                                              a first come, first served basis.”  board was quite easy.”
                                                               As to what attendees want to see,   And it seems that getting the open
                                                              well that, says Hardeman, varies.   day programme off the ground was
                                                              “Some visitors come to check out   just as easy. Here Stead details that
                                                              our latest investments like our new   the founders of YPIP – Kelvin Bell,
                                                              large-format EFI machines or the   sales director of Vpress; Elizabeth
                                                              Landa S11P. But others want to   Bowerman, director of Thistle &
      in the UK to have a Landa press, and it felt like the perfect opportunity to   meet their account manager in per-  Rose Consultancy; Del Simmons,
      showcase that investment.”                              son or just get a better feel for what   managing director of KSP Group;
       Unfortunately, given the healthcare necessities of the time, the open   we’re all about.” Regardless, the   Joanna Stephenson, managing
      day programme was paused during the pandemic but relaunched in   company makes sure the day caters   director of Think B2B Marketing;
      February 2024. Hardeman explains that the motivation has always been   for all.    and Lucy Swanston, managing
      the same: that “we’re lucky to have a fantastic facility, brilliant clients who   Finally, Hardeman addresses the   director of Nutshell Creative, as
      are happy to travel from all over the UK, and the ability to connect face-to-  practicalities of organising such   well as himself – “are industry
      face with our resellers”.                               events. His advice to those thinking   friends and the project came from a
       He explains that these events help the firm to “strengthen relationships   of doing the same is simple: “Keep it   shared passion for the industry and
      and understand our clients better”. Hardeman outlines the motivation   flexible and have fun with it. Things   a desire to see it flourish”.
      behind the events: “It’s about connection.” In more detail, he says that   won’t always go exactly to plan and   He adds that “we have a lot of
                                                              that’s fine. What really makes a dif-
      “open days give us the chance to get to know our clients better, what’s            reach and talking about the subject
                                                              ference is good conversation, a wel-
      working well, what’s not, how their business is performing, and what chal-         through industry bodies such as the
      lenges they’re facing”. In other words, it’s not just about generating busi-  coming atmosphere, and, let’s be   IPIA and a direct approach to busi-
      ness – “it’s about finding ways we can support them as a true trade print   honest, everyone loves some good   ness owners, we found the doors
      partner”.                                               free food too.”            were already half open”.
       With time and money spent on organising events Route 1 clearly needs   Young People in Print  Not unsurprisingly, YPIP didn’t
      a return on its investment. Thankfully, there seems to be plenty from   Paul Stead is salesperson at the   find it hard to get 68 print-related
      Hardeman’s standpoint. As he says, “the events go very well, and we regu-  ASL Group, a commercial print spe-  firms on board with the open day
      larly receive great feedback. Clients get to see what we’ve been working   cialist. He’s also one of the co-  process. As Stead says, “we didn’t
      on, hear about our future plans, and understand how everything we do is   founders of Young People in Print   select anyone. The print service pro-
      geared towards supporting them”.                        (YPIP), an organisation formed in   viders volunteered themselves when
       Interestingly, Hardeman notes that many visitors “leave feeling   2024 to, as its mission statement   they heard about our intentions”.


      www.printweekmena.com                                                                  November 2025  PrintWeek MENA 25
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